GETTING STARTED

You’re on your way! Explore our packages to determine which is the best one for you and download our guide - a handy hint is that where you’ll find our starting prices and a link to book a call.

Discovery

You've chosen a package and booked a discovery call. When we chat it will be about your overall goals for the business and what you want to achieve in the long term. From there we look at more specific goals for the functions of your websites and which tools can help your run your business better.

The Details

You choose a package and there may very well be some extras that came up in discovery. Next step is to review proposal - a detailed overview of your project with a contract and invoice. Once the agreement is signed and deposit paid you’ll receive a comprehensive onboarding document with project timeline.

Working with our team

Our process brings you in for critical touch points and we get to work - so that you can too. Less stress and an easy process means you’ll receive notifications when there is new creative content to review and you can trust that we get to work on your feedback. You’ll receive initial questionnaires to complete and follow ups as required.

Design

For Brand and Website Design you’ll be engaged with an experienced design expert through a comprehensive concept and refinement process so you have plenty of opportunity to provide feedback.

Copywriting

Creative and strategically website copy makes a website work - easy to read connected language written in your brands tone of voice *chefs kiss* means that your future customers are captured by the enticing words woven with target keywords to please the Google bots.

Search Engine Optimisation (SEO)

Getting found online by the right clients is key to running s successful business. With our expert SEO strategist you’ll have the right keywords and metadata to organically grow you long term reach without the burden of ongoing costs.

Technical Development

All websites are built in a secure staging environment - that means we can work independently of any current website you have and then coordinate a launch day for a smooth transition. And those plugins that you need for your unique business, they’ll be setup too.

Communications and Approvals

Communications are a breeze with online access.

Easy Client Portal

You will receive access to our client portal and other online tools which means you can easily complete your feedback and give the tick of approval.

Deliverables

Whether it’s a digital brand style guide, a printed product or your beautiful website you’ll be advised of the date that you will receive all the pieces that make up your brand. Our websites include a comprehensive handover guide including learning resources so you have the knowledge to can tackle those quick little website changes. Need printing? We partner with a high quality trade printer that will deliver your products directly to you - you’ll love the range of finishes you can choose from.

Connected, ongoing relationships

Communications are a breeze with online access.

Engaged relationships to grow your business

We continue to work with you in a number of ways - whether its ongoing website maintenance or print and digital design we offer a range of services to support you in creating an aesthetically pleasing (and professionally satisfying) brand.